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Network Administrator

Please see Special Instructions for more details.

Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.

Position Details

Position Information

Posting Number 23AC0092
Title Network Administrator
Pclass # S9951
Job Summary
Who We Are

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

The Network Administrator’s role is to ensure the stable operation of the internal and cloud computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.
This role will indirectly delegate tasks to maintain healthy network operation to Network Analysts.

Job Duties/Responsibilities
1. Perform network design and capacity planning
2. Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery (Not DR plan)
3. Suggest and if required establish service level agreements with end users
4. Provision and maintain enterprise security systems, e.g. Firewall, AV, SSO devices etc.
5. Design and maintain VCC; WAN and LAN (wired and wireless) networks as well as ISP connectivity
6. Preform major network re-design as needed including critical connectivity components like BGP, etc. Keep up to date internet services security framework (e.g. SPF records, etc.)
7. Oversee installation, configuration, maintenance, and troubleshooting of infrastructure back-end software hardware related to network operations
8. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services
9. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
10. Manage layout and interactions of infrastructure servers including e-mail, print, and backup servers and their associated operating systems and software from network perspective
11. Manage security solutions, including firewall, anti-virus, and intrusion detection systems
12. Manage all network hardware and equipment, including routers, switches, hubs, and UPSs for both wireless and wired network infrastructure
13. Ensure network connectivity of all workstations
14. Monitor and test network performance and provide network performance statistics and reports
15. Produce a network roadmap for business planning purposes
16. Administer all equipment, hardware and software upgrades
17. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information
18. Administer and maintain end user accounts, permissions, and access rights
19. Perform server and security audits as required by security architect
20. Recommend, schedule, and perform network improvements, upgrades, and repairs
21. Supervise and/or provide guidance to junior members of the team
22. Other duties as assigned

Education and Experience
- Three year College diploma or Bachelors degree in computer science or an equivalent combination of training and/or experience
- Minimum 6 years recent experience in network administration
- Networking certifications from any vendor HP, CISCO or Juniper (ACEX, ACNT, CCNA, etc.)
- Certifications in ITIL strong asset
- Certification in project management strong asset
- An equivalent combination of training and/or experience may be considered

Skills and Abilities
- Working technical knowledge of network and PC operating systems, including all server operating systems (Windows, Linux, OSX, etc.)
- Extensive support experience with active directory, DNS, web servers
- Working technical knowledge of current network hardware, protocols, and standards for both wired and wireless networks and cloud platforms (AWS and Azure)
- Exceptional troubleshooting technics including but not limited to tool utilization like Wireshark etc.
- Exceptional hands-on hardware troubleshooting experience
- Excellent understanding of network security concepts and current technologies
- Extensive experience managing Firewalls (new generation FW preferred)
- Extensive experience with reverse proxy, NAT concepts and variety of Single Sign on tools
- Good understanding of the organization’s goals and objectives
- Knowledge of applicable data privacy practices and laws
- Strong written and oral communication skills
- Strong interpersonal skills
- Ability to conduct research into networking issues and products as required
- Ability to present ideas in user-friendly language
- Highly self-motivated and directed
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Part of compressed hour’s workweek schedule, with on-call availability
Salary Range - Prorated based on FTE
PAYGRADE 29 IT/DM – $2,768.53 – $3,196.02 paid bi-weekly
Posting Detail Information

Employment Group Support Staff (CUPE)
Type of Position Permanent
Employment Type Full Time
Primary Location - This position may require you to work at all VCC locations. Broadway
Is this posting only for internal applicants? No
Desired Start Date - May be subject to change 06/12/2023
Position End Date - For Temporary Positions
Vacation Blackout Dates
Last week of August and the first two weeks of September
Number of Hours per Week 35
Work Schedule - Hours may vary according to the needs of the Department
Monday to Friday 9:00AM-5:15PM
Hours may vary according to the needs of the Department with notice.
Eligible for Fortnight Yes
Special Instructions to Applicant
Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.
Posting Open Date 05/06/2023
Posting Close Date 09/20/2023
Is this a pooled posting? No

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents