Who We Are

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

This position is responsible for performing a variety of tasks associated with Bookstore operations including cashiering, customer service and merchandising.

1. Receives and processes cash, cheques and charge payments using a computerized cash register equipped with POS scanning system.
2. Provides information and assistance over the telephone and in person to students, staff and the general public on a variety of bookstore related matters.
3. Prepares and verifies cash floats.
4. Assists in maintaining a variety of records, including cash reports, billing records, back-ordered items and customer data files.
5. Prices, restocks and merchandises store shelves and maintains a clean and tidy work environment.
6. Assists customers in locating books or stationery items. Places orders for out of stock or special order items.
7. Performs other related duties as required.

Education and Experience
- Grade 12 including up to 1 year of specialized training and 9 months’ related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications.

Skills and Abilities
- Proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty and the general public.
- Good customer service and conflict management skills and the ability to function professionally and pleasantly during periods of stress.
- Ability to organize duties effectively.
- Ability to perform a variety of clerical duties, especially related to cashiering and receiving procedures.
- Ability to operate standard office equipment and a computerized POS system.
- Ability to receive and process cash and credit and debit card payments as well as to make change accurately and promptly.
- Good knowledge of ESL books and an ability to assist customers.
- Ability to lift moderately heavy books and boxes when necessary.

PAYGRADE 16 – $21.70 – 25.09 hourly

Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.