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TypeWell Transcriber

Please see Special Instructions for more details.

Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.

Position Details

Position Information

Posting Number 23AC0012
Title TypeWell Transcriber
Pclass # SS272
Job Summary
This position is responsible for providing communication access to Deaf and hard-of-hearing students using TypeWell software on notebook computers. Provides transcription services, maintains statistical data and provides feedback/insight on communication strategies.
Job Duties/Responsibilities
1. Provides transcription services during lectures, labs, tests, field trips, work experience, tutoring sessions, interviews, counselling sessions, college events, between Deaf and hard-of-hearing students, their peers, instructors and others. 
2. Explains the transcriber’s role to administrators, instructors, faculty and staff. 
3. Utilizes feedback from students, instructors and team members and makes any necessary adjustments to the transcription. 
4. Prepares for assignments and obtains the required preparatory materials (lecture notes, print materials, films, videos or resources pertaining to technical vocabulary). 
5. Compiles and records transcribing statistical data daily/weekly in the department database. 
6. Follows established procedures for production and delivery of completed transcribed materials (intake, record-keeping, proofing reading, editing and e-mail delivery). 
7. Identifies problems related to the provision of transcribed materials by consulting with the coordinator, the student and/or the instructor to find solutions that meet the needs of all stakeholders. 
8. Provides support and feedback to team members. 
9. Provides insight on the success of communication strategies and transcribed materials to the coordinator, instructors and other members of the educational team. 
10. Performs other related duties as required.
Education and Experience
  • Completion of 2 years’ Community College and TypeWell transcribing course and 2 years’ related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications. 

Note: TypeWell transcriber experience must be within the last 2 years or proof of taking a refresher course is required.

Skills and Abilities
  • Proven interpersonal skills with the ability work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff and faculty. 
  • Knowledge and appreciation of Deaf culture and issues facing Deaf, hard-of-hearing and Deaf-blind people from diverse backgrounds and cultures. 
  • Effective organizational and time management skills with the ability to prioritize and manage several time-sensitive tasks at any given time. Ability to adapt to changing situations. 
  • Ability to listen to and understand fast-paced spoken English and rapidly restate the full meaning of what is heard in grammatically sound English sentences. 
  • Ability to efficiently set up and take down equipment, identify routine operational problems and take corrective action to resolve them. 
  • Possesses a clear understanding of ethics, history and best practices of the field and remains current on issues related to the field of transcribing. 
  • Computer experience and proficiency with in the use of MS Word, Access, email, internet, videophones, FM systems and other communication technology used by Deaf and hard-of-hearing people. 
  • Ability to accurately record hours worked. 
  • Minimum of 65 nwpm.
Salary Range - Prorated based on FTE
PAYGRADE 25 – $29.94 to $35.12 hourly, plus payment in lieu of vacation and statutory holidays.
Posting Detail Information

Employment Group Support Staff (CUPE)
Type of Position Casual
Employment Type On Call
Primary Location - This position may require you to work at all VCC locations. Broadway
Is this posting only for internal applicants? No
Desired Start Date - May be subject to change 02/01/2023
Position End Date - For Temporary Positions
Vacation Blackout Dates
Number of Hours per Week Varies according to the needs of the Department.
Work Schedule - Hours may vary according to the needs of the Department
Work schedule will vary according to the needs of the Department.
Eligible for Fortnight No
Special Instructions to Applicant
Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.
Posting Open Date 01/21/2023
Posting Close Date 02/05/2023
Is this a pooled posting? Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents